At Birkenslock, we prioritize delivering comfort and quality to your doorstep. Our shipping policy is designed to ensure your classic Birkenstock footwear arrives with care, balancing reliability with the craftsmanship our brand represents.
All orders are carefully inspected and processed within 3–5 business days after confirmation. During seasonal releases or promotional periods (such as back-to-school or holiday collections), processing may extend to 10 business days to maintain our quality standards. You'll receive email notifications at each stage, including if delays occur beyond 7 days.
Domestic (U.S.) orders typically arrive within 5–10 business days after processing. International shipments to Canada, Europe, and Australia require 10–25 business days, accounting for customs clearance. These extended timelines ensure proper handling of our premium footwear materials like cork and leather.
We ship globally to over 50 countries, including major markets in North America, Europe, and Asia-Pacific. Available destinations are displayed during checkout based on your shipping address.
We offer free standard shipping on all orders, with no minimum purchase required.
Free shipping is automatically applied at checkout — no codes, no hassle.
Customs fees vary by country and are the customer's responsibility. For returned shipments due to unpaid duties, a US$25 restocking fee applies. We declare all packages at full value to comply with international trade regulations.
Signature confirmation is required for orders exceeding US$200. We cannot redirect packages once shipped due to carrier restrictions with footwear shipments.
Detailed tracking information is emailed upon shipment. For leather footwear, we recommend allowing 48 hours after delivery for materials to acclimate before wearing. Contact [email protected] for any shipping inquiries.
