We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select digital wallets for your convenience. All transactions are processed through secure encrypted gateways to ensure your payment information remains protected. Your card will be charged immediately upon order confirmation. For international orders, payments may be subject to currency conversion fees determined by your financial institution.
After placing your order, you'll receive an automated confirmation email within 15 minutes. Please review all details carefully including product selection, sizing, and shipping address as this forms your binding purchase agreement. Our team manually verifies each order within 24-48 business hours to confirm inventory availability. During peak seasons or promotional periods, verification may take up to 72 business hours. You'll receive a second email notification once your order enters the fulfillment queue.
All orders require 3-5 business days for processing before shipment. Domestic shipments typically take 5-10 business days via standard ground shipping after leaving our warehouse. International orders may require 10-25 business days for delivery depending on destination and customs processing. Tracking information becomes available 24-48 hours after shipment. Delays may occur due to carrier disruptions, weather events, or customs inspections which are beyond our control.
We offer a 21-day return window from the delivery date for unworn, undamaged merchandise with original packaging and tags attached. Return shipping costs are the customer's responsibility unless the item arrived defective or incorrect. Refunds are processed within 10-14 business days after we receive and inspect returned items. Exchanges are subject to product availability and may require additional payment if pricing has changed. Final sale items, customized products, and worn merchandise cannot be returned.
All items are subject to availability. While we make every effort to maintain accurate inventory counts, we reserve the right to cancel any order if we cannot fulfill it. In such cases, you'll be notified immediately and receive a full refund. Backordered items will ship once available, with estimated restock dates provided when possible. You may cancel backordered items anytime before shipment.
All prices are shown in USD and include applicable sales tax where required by law. We periodically run promotions which may include percentage discounts, free shipping thresholds, or bundle deals. Only one promotion can be applied per order. We reserve the right to modify or cancel promotions at any time without notice. Price adjustments are not offered for previous purchases if prices change later.
For order inquiries or assistance, please contact our customer service team at [email protected]. Include your order number in all correspondence for faster resolution. Response time is typically within 2 business days, though may extend to 3 business days during high volume periods.
Business Address: 6069 Jay Street,Arvada,Colorado,80003,United State
Email: [email protected]